We do not need magic to transform our world. We carry all the power we need inside ourselves already    

 - J.K.Rowling 

Payment methods

We accept all major credit cards, Cash, and Zelle

Cancelation Policy

Changes to appointment times are accommodated whenever possible; however, please remember your appointment time with your therapist is reserved solely for you, as with all other time slots and clients. We appreciate that your time is valuable, as is ours. We make every attempt to operate on a timely schedule for your benefit as well as the benefit of others. We will not be able to extend your appointment due to late arrivals!

• 48-hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment.

• If you are sick with something contagious or simply far too ill to come in for the session, we will waive this policy below if you reschedule your appointment for a future date in the next 15 days.  

• If you are unable to give us 24 hours advance notice you will be charged 100% of your appointment.

• No-show/no cancel appointments –Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show”. You will be charged prior to your next scheduled appointment.  

Appointment times have been arranged specifically for you. Out of respect to your therapist and other clients, please plan accordingly and be on time. If it is your first visit, please arrive 5~10 minutes early so you have time to fill out our intake form.  Please call ahead or text if you anticipate a delay in your timely arrival.

Refund

All product sales and service sales are final with no refunds offered. Services are considered fulfilled upon the start of the booking process when your room and therapist are reserved for you. Retrieve therapeutic massage or the client may end treatment at any time for any reason or for no reason with no refund due the client. Package sales are non-refundable. Products are non-refundable and non-returnable. Gift certificates are non-refundable. 

Late Arrival Policy

All scheduled appointments will end at the scheduled ending time in order for us to stay on schedule. Clients who arrive late to their scheduled appointment will be charged for the full session and will not receive a time extension. For your first appointment, please arrive 5~10 minutes before your scheduled appointment time to allow time to complete the Client Intake Form. 

Massage Termination

Only professional massage and bodywork services for relaxation or therapeutic purposes are offered at this massage practice. Massage services will be terminated immediately in the event of inappropriate conduct of any kind. This includes harassment, threatening speech or behavior, sexual advances or requests, or disrespectful actions or language. A session will not be conducted if the client is under the influence of drugs or alcohol. If the massage is terminated for any of these reasons, full payment for the scheduled session is still required.

Insurance Policy

We do not accept health insurance. We are an out-of-network provider for all health insurance companies. 

For the safety and comfort of our therapist and guests, we reserve the right to refuse service for any reason, or prematurely end a session without refund to anyone, at any time, for any reason, including but not limited to inappropriate conduct.